Welcome to Triplara. By accessing or using our website, mobile applications, or related services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use the Services.

1. Acceptance of Terms

Your use of the Services confirms that you have read, understood, and agreed to these Terms, together with our Privacy Policy and any other policies we make available.

2. Use of Service

You agree to use our Services only for lawful purposes related to travel planning, discovery, booking, content sharing, and other permitted Triplara features.

• You must not misuse the Services, attempt unauthorized access, or interfere with the operation of the platform.
• You must not use the Services to transmit harmful, abusive, illegal, misleading, or infringing content.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You must comply with all applicable laws, regulations, and local rules when using our Services.

3. Eligibility

You must have the legal capacity to enter into these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

4. Account Registration

Some features require you to create an account. You agree to provide accurate, current, and complete information and to keep it updated.

• You are responsible for safeguarding your password and login credentials.
• You must notify us immediately if you suspect unauthorized access to your account.
• We may suspend or terminate accounts that we believe are inaccurate, fraudulent, abusive, or in violation of these Terms.

5. Bookings, Purchases, and Payments

When you book flights, experiences, activities, subscriptions, or other paid offerings through Triplara, you agree that pricing, availability, taxes, fees, cancellation rules, refund rules, and partner conditions may apply.

• Booking confirmations are subject to availability and acceptance by the relevant service provider.
• Payment processing may be handled by third-party payment partners under their own terms.
• Refunds, rebookings, and cancellations may be subject to service-specific rules and non-refundable charges.
• You are responsible for reviewing booking details before completing any purchase.

6. Travel and Partner Services

Triplara may display or facilitate services offered by airlines, operators, hosts, activity providers, restaurants, transport partners, and other third parties. We are not the provider of those third-party services unless clearly stated.

• Third-party providers are responsible for delivering their own services, policies, and customer support.
• Travel schedules, inventory, restrictions, and pricing may change without notice.
• You may need to comply with partner terms, identity checks, age restrictions, safety requirements, and local laws.

7. Triplara AI

Triplara AI is provided to help with travel planning, content generation, suggestions, and support. AI-generated content is for informational purposes only and may not always be accurate or complete.

• You should review and verify important travel, booking, safety, or legal information independently.
• We may limit, suspend, or filter AI use to prevent abuse, unsafe content, or policy violations.
• You must not use Triplara AI to generate unlawful, harmful, deceptive, or infringing content.

8. User Content

You may be able to upload, post, share, or submit stories, music, reviews, comments, photos, videos, audio, and other content. You remain responsible for the content you provide.

• You represent that you own or have the necessary rights to submit your content.
• You grant Triplara a non-exclusive, worldwide, royalty-free license to host, display, reproduce, modify, adapt, distribute, and promote your content for operating and improving the Services.
• We may remove content that violates these Terms or any applicable law or policy.

9. Intellectual Property

All content on this site and in the Services, including text, graphics, logos, designs, software, trademarks, and other materials, is the property of Triplara or its licensors and is protected by applicable intellectual property laws.

• You may not copy, modify, distribute, sell, lease, reverse engineer, or exploit our content without permission, except as allowed by law.
• Triplara names, logos, brand elements, and related marks may not be used without prior written consent.
• Any feedback you submit may be used by us without obligation or compensation to you.

10. Prohibited Conduct

You agree not to:

• Violate laws, regulations, or third-party rights.
• Bypass security, rate limits, or access controls.
• Scrape, harvest, or collect data from the Services without permission.
• Upload malware, spam, or harmful code.
• Impersonate another person or misrepresent your identity.
• Use the Services to harass, abuse, discriminate, or defraud others.

11. Suspension and Termination

We may suspend, restrict, or terminate your access to the Services at any time if we believe you have violated these Terms, created risk, or used the Services in a harmful or unlawful way.

You may stop using the Services at any time. Certain provisions, including intellectual property, disclaimers, limitations of liability, indemnity, and dispute-related terms, will survive termination.

12. Disclaimers

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Triplara disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

• We do not guarantee that listings, prices, availability, schedules, or AI outputs will always be accurate or error-free.
• We do not guarantee that the Services will be available at all times or free from interruptions, delays, or defects.

13. Limitation of Liability

To the maximum extent permitted by law, Triplara and XploreAll Internet Private Limited will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the Services.

Where liability cannot be excluded, it will be limited to the maximum extent permitted by applicable law.

14. Indemnity

You agree to indemnify and hold harmless Triplara, XploreAll Internet Private Limited, and our directors, officers, employees, and partners from claims, losses, liabilities, damages, costs, and expenses arising from your use of the Services, your content, or your breach of these Terms.

15. Third-Party Links and Services

The Services may include links to third-party sites or services. We are not responsible for the availability, content, policies, or practices of those third parties.

16. Changes to the Services or Terms

We may modify, suspend, or discontinue any part of the Services at any time. We may also update these Terms from time to time. The updated version will take effect when posted, unless otherwise stated.

17. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable in India, without regard to conflict of law principles, unless mandatory local law requires otherwise.

18. Contact Us

If you have questions about these Terms, please contact XploreAll Internet Private Limited through the contact details available on Triplara.com or through the support channels inside the Triplara Services.